Always on. Always human. Nearshore customer support, sales, and back-office in French and English — for businesses that need to scale. grow. thrive. win.
We become the voice of your brand — handling inquiries, complaints, and requests across voice, email, and chat with the care your customers deserve.
↗We convert cold lists into warm conversations and warm conversations into booked meetings — in French or English, in your prospect's timezone.
↗We qualify your leads and book discovery calls directly into your agenda — so your team only spends time with people who are ready to buy.
↗Data entry, order processing, CRM management, document handling — the operational backbone that keeps your business moving, handled with precision.
↗Our name says it all. Amana — أمانة — means trust in Arabic. Every call we take, every email we send, carries the weight of your reputation. We don't take that lightly.
Casablanca is 0–1 hour from most of Europe. No overnight gaps, no delayed responses, no timezone math.
Not translated — native. Our team switches between French and English without losing tone, nuance, or speed.
You get the same people every day. Agents who know your product, your voice, and your customers — not a rotating pool.
From contract to operational in 48 hours. We move fast so you don't lose momentum.
Order support, returns, tracking — we handle the volume so you focus on growth.
Onboarding support, technical triage, and customer success operations.
Lead qualification, appointment setting, and follow-up for property teams.
Client intake, document handling, and back-office support for financial firms.
Appointment scheduling, patient follow-ups, and administrative coordination.
Reservations, cancellations, and multilingual guest support around the clock.
Student inquiries, enrollment support, and administrative back office.
Omnichannel customer support, loyalty programs, and complaint resolution.
Tell us about your project. We'll respond within 24 hours with a tailored proposal — no generic decks, no wasted time.
hello@amana-connect.com ↗